Privacy
Policy
Last updated: June 12, 2026. At West Sussex Loft Boarding, we value your trust. This policy explains how we collect and use your information for surveys, quotes, and loft transformations.
1. Introduction
West Sussex Loft Boarding (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you during our surveys, quoting process, or installation services will be processed.
We are the data controller responsible for your personal data. If you have any questions regarding how we handle your information for your home renovation project, please contact us at info@westsussexloftboarding.co.uk.
2. Data Collection
To provide professional loft boarding services, we collect specific information essential for surveys and project management:
Survey & Property Data
Includes property address, loft dimensions, insulation status, and current storage usage observed during surveys.
Contact Details
Includes your name, email address, and telephone number for project coordination and quoting.
Project History
Records of quotes provided, services requested (loft ladders, hatches, or boarding), and installation details.
Website Usage
Information about how you interact with our website to find loft storage solutions and services.
3. Use of Data
We use your data primarily to deliver safe and efficient loft storage solutions across West Sussex:
- To provide accurate price proposals based on the specific requirements of your loft space.
- To schedule installations, coordinate our specialist teams, and manage the logistics of your renovation.
- Ensuring all boarding and ladder installations meet structural standards and safety regulations.
4. Cookies Policy
Our website uses cookies to enhance your browsing experience while exploring our loft solutions. These cookies help us understand which of our services (like loft insulation or ladder upgrades) are most relevant to our West Sussex customers.
You can manage your cookie settings at any time. Disabling cookies may limit some interactive features of our quote request system.
5. Your Rights
As a client of West Sussex Loft Boarding, you have specific rights regarding your data:
Right to Access
You can request a copy of the survey data and project notes we hold regarding your property and planned renovations.
Right to Rectify
If your project details or contact information change, we will update our records immediately.
Object to Marketing
You can opt out of any follow-up communications regarding future loft maintenance or special offers at any time.
Data Deletion
Once your installation is complete and the warranty period has passed, you may request the deletion of your personal contact data from our active systems.